Stable operation of the backend system that supports applications is essential for the enhancement of customer satisfaction. ASIAN Gaming provides 24/7 monitoring, failure detection and operation support for answering inquiries from merchant sites.
In addition, the company detects potential fraud in real time and alerts the Webmaster of each merchant site beforehand, thus realizing normal site management and stable system operation.
The backend system reduces the system administrator’s day-to-day management workload and the risk follow-up system supports risk management for marketing managers. These two functions assume a vital role in backing up the maximum operation of the merchant site from an operational viewpoint.
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ASIAN Gaming’s application management consists of two applications: the Management Console that checks customer management, sales, cash flow management, gaming history, payout rate, etc. and the Looksmart, an administration tool allowing to monitor each customer’s status of use in real time. |
